Client Success Stories

Discover real stories about how we have helped our clients

Executive Search

Full-Time/Contingent

Temporary/Contract

Consulting & Other Services

Executive Search

High-Profile CEO Turnover

Problem: Instability due to changing CEOs
Solution: Investigate and identify the required traits for the right CEO
Result: A new CEO is hired and helps to organization achieve stability.

Services Provided: Psychometric testing, Full-Cycle Recruitment, Background Checks and References

A regional healthcare provider serving newcomer communities in the Greater Toronto Area faced instability due to multiple high-profile transitions in its CEO position over the past five years. It was critical for the organization to attract, hire, and retain a new CEO who could restore stability and lead the execution of a new strategic plan in the midst of an evolving healthcare landscape.

The consulting team conducted a comprehensive assessment of the organization to understand its current state, critical needs, and leadership requirements. This involved consultations with board members, the leadership team, external healthcare partners, the Ministry of Health and Long-Term Care, and other stakeholders. The objective was to identify a leader who not only had the technical expertise in the healthcare sector but also had a deep understanding of the multicultural communities the organization served. The ideal candidate needed to foster a nurturing organizational culture and successfully lead the company through its new strategic mandate in a constantly shifting regional healthcare environment.

After defining the essential competencies and traits for the role, the consulting team employed a mix of targeted job postings in relevant healthcare channels and a direct headhunting campaign, which identified three finalist candidates.

Through this thorough process, the consulting team successfully helped the healthcare provider select a new CEO who met the technical and cultural criteria necessary to stabilize the organization and guide it into its next phase of growth and strategic development. The placed candidate has been with the organization since 2022, continuing to lead and contribute to its long-term stability and success.

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Full-Time / Contingent

A Typical Recruitment Experience

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Temporary / Contract

Urgent Admin Roles

Problem: Urgent need for administrative support while standard hiring practices were no longer possible during the Covid-19 pandemic
Solution: Effective ads and transition to virtual hiring
Result: A steady pipeline of administrative professionals for assignment

Services Provided: Organizing Interviews, Candidate Testing, Background Checks and References, Payrolling Services

In 2019, amid the COVID-19 pandemic, our client—a Toronto-based not-for-profit organization supporting scientific initiatives—faced significant hiring challenges. The need for skilled administrative professionals remained high, but traditional hiring processes were disrupted. Our task was to quickly identify and place qualified candidates while navigating pandemic-related restrictions.

To meet these challenges, we adapted our search strategy by leveraging creative solutions. We developed tailored job ads and transitioned the entire interview process online, ensuring a seamless shift from in-person interviews to fully virtual OCS-organized interviews. Leveraging our strong relationships with reliable and skilled temporary workers across North America, we ensured a steady pipeline of candidates for our client’s diverse needs.

We have been able to maintain a 90% successful placement rate of skilled administrative professionals who support key areas such as facilities, hospitality, event coordination, property administration, tenant services, and operations.

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Consulting & Other Services

Insights for Leaders

Problem: Senior executives sought insight into how to attract and retain talent
Solution: A presentation on best practices in talent management and navigating the current (and evolving) labour market
Result: Driving discussions and strategies, along with enhancing leaders’ confidence in themselves and their existing initiatives

Services Provided: HR Consulting, Recruitment Consulting, Executive Training, Labour Market Insights, Seminars & Training

OCS was approached by a long-term client about an opportunity to speak with a group of senior leaders and advise them on what they need to know about talent acquisition, management, and retention. OCS offered to conduct a presentation with insight into best practices for recruitment and the current labour.

OCS proposed a 1.5-hour in-person presentation, led by Antoinette King, which was delivered to 10 members of a CEO group in late 2023. The presentation covered key areas such as preparation for the hiring process, effective resource allocation, employer branding, recruitment trends, managing a multi-generational workforce, and innovative retention strategies. The session fostered open discussion, encouraging attendees to share their own experiences, successes, and challenges while exploring talent management solutions.

Drawing on its deep expertise and ongoing labor market research, OCS highlighted best practices and strategies tailored to the current competitive landscape. This included showcasing what other companies were doing to overcome similar hiring and retention issues, along with providing practical solutions that could be implemented immediately.

The presentation not only equipped the participants with valuable knowledge and strategic insights but also boosted their confidence in existing practices where applicable. Those who already had talent management initiatives in place received positive reinforcement, while others walked away with a clearer understanding of actionable steps they could take to address their talent challenges. The session helped CEOs navigate complex labor market dynamics and allowed them to connect.

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HR & Recruitment Consulting

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Expert Training & Coaching

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Temporary Hire

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Executive Recruitment - CEO Search